In this way, they have access to all the data and programs they would normally only be able to access at the office. Employees can use their home laptop to connect to and administer their office PC using a remote desktop tool. Remote desktop software is a great option for standard office tasks. Instead, the expert can immediately view the problem on another computer and make changes to correct the settings. Remote desktop software is also a great option for customer support: users no longer have to describe their problems to support workers. Administrators can use their own PC to access settings on a server. It’s a great way to make configuration changes to servers without hardware devices such as monitors, keyboards, or even a mouse. One is being remote-controlled by the other. In essence, a remote desktop connects two different computers with one another.
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